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Line Official Account

By integrating the Line channel, Chat-Line can synchronize Line's chat history to the platform, allowing businesses to view and respond to user inquiries in real-time through the Chat-Line backend, ensuring efficient communication. By leveraging Line's social interactivity and real-time response capabilities, Chat-Line provides businesses with a unified multi-channel customer service, helping them quickly establish contact with customers.

Get Line Official Account​

1. Enter LINE Official Account Management Console​

Open the website (https://manager.line.biz), register or log in to an existing account
Login Console

2. Create Account​

2.1 Create Account​

Create Account

3. Set up Account​

3.1 Enter Settings Interface​

  1. Click on the account to enter the account information interface Line Bot List
  2. Click on Settings to enter the account settings interface Line Bot Settings

3.2 Enable Message API​

Line Bot Settings

3.3 Create Provider​

  1. Enter a name and click OK, the name can be arbitrary, does not affect usage, it is recommended to write the account name or company name, etc. Line Bot Settings
  2. Confirm privacy policy terms
    • Privacy policy and service terms URL can be left blank, skip directly
    • Account name and service provider name are correct, click OK
      Line Bot Settings

3.4 Change Message Response Mode, Open Webhook​

Line Bot Settings

4. Integrate with Chat-Line​

  1. Return to the settings center, get channel id and channel secret and copy Line Bot Settings
  2. Open Chat-Line backend, jump to platform integration Line Bot Settings
  3. Copy the channel id and channel secret obtained in the first step to the input box and click OK, wait for the system to complete the connection